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Privacy Policy

Last Updated: 2024.10.14

Welcome to Anylane, a kiosk navigation software application created by Diorama, s. r. o. ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use Anylane and our website, anylane.io, in compliance with the General Data Protection Regulation (GDPR) and ePrivacy regulations.

1. Data Controller

Diorama, s. r. o., with its registered office located at Dobrovského 3, Bratislava – mestská časť Staré Mesto 811 08, Slovakia, is the data controller for the personal data processed through Anylane.

2. Types of Data Collected

We collect the following personal data:

  • Personal Identification Data: When you use or interact with Anylane and/or Diorama, we may collect personal data such as your name, email address, and phone number, if provided voluntarily.
  • Device Information: We collect information about the device you use to access Anylane, including operating system, IP address, and browser type.
  • Usage Data: We collect information about your interaction with Anylane, such as page views, navigation choices, and usage duration.
  • Cookies: We use cookies and similar technologies to enhance your experience, analyze usage, and provide relevant information.

3. Purpose of Processing

We collect and process your personal data for the following purposes:

  • Service Provision: To provide you with Anylane's features and services.
  • Customer Support: To respond to your requests and provide assistance.
  • Analytics and Improvement: To analyze usage data to improve Anylane's performance and user experience.
  • Legal Compliance: To fulfill our legal obligations under applicable laws and regulations.
  • Marketing Communications: If you have provided consent, we may send you relevant marketing communications. You can opt out at any time.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To provide the services requested by you.
  • Legitimate Interests: To improve Anylane and ensure its security.
  • Consent: For sending marketing communications or using non-essential cookies.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Cookies

Cookies are used to personalize your experience, remember preferences, and analyze site usage. We categorize cookies as follows:

  • Essential Cookies: Necessary for the basic functionality of Anylane.
  • Analytical Cookies: Used to collect information about user behavior to improve our services.
  • Marketing Cookies: Used for targeted advertising, only with your consent.

You can manage cookie preferences through the cookie settings provided on our website and in addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

6. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers for hosting, data analysis, and other services necessary for Anylane's functionality. All data processors act under contractual obligations to ensure your data is handled securely and in compliance with GDPR.

7. International Data Transfers

Your personal data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Request restriction of processing under specific circumstances.
  • Objection: Object to the processing of your data based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, please contact us at data@bydiorama.com.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: data@bydiorama.com
  • Address: Diorama, s. r. o., Dobrovského 3, Bratislava – mestská časť Staré Mesto 811 08, Slovakia

13. Complaints

If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with your local data protection authority.

Thank you for trusting Anylane with your personal data.

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